What are your typical shipping modes and associated charges?
Orders are typically dispatched via international couriers such as DHL, FEDEX, UPS, or TNT. We can also arrange postal delivery upon specific client request. Shipping charges vary based on weight and destination.
Do your products hold international quality certifications?
Yes, our products and facilities maintain high standards, including approvals for ISO9001, ISO 13485, and CE to ensure global compliance and safety.
What is the Minimum Order Quantity (MOQ) and do you offer samples?
Our standard minimum order value is US$500. However, we support initial sample orders for market testing. While we can provide free samples for certain items, the freight costs are the responsibility of the customer.
Can you provide medical products not currently listed in your catalog?
Certainly. If you require products similar to our range but not shown, please send us pictures or physical samples. Note that custom sourcing or production may require additional lead time.
What are your payment terms and stock availability?
We generally maintain monthly production stocks for listed items. Payment for orders under $800 is 100% in advance. For orders over $800, we require 30% T/T in advance and the balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
How can I confirm the current inventory for a specific product?
Inventory levels fluctuate based on sales conditions. We recommend contacting our sales team for the most accurate and up-to-date information regarding stock availability before placing an order.
Ease Medical Apparatus And Instruments
