Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
Do you have ISO9001, ISO 13485, and CE approvals?
Yes, we maintain international quality certifications to ensure our products meet medical standards for global distribution.
What is the minimum order that we can place? Do you provide free samples?
We expect minimum orders to be at least US$500. However, we understand clients may need smaller sample orders initially to test the market. We can offer free samples, but the cost of freight is not included.
Can I buy products not shown in your catalogue but similar?
Of course, you can. Simply send us pictures or samples, and we can process the request, though delivery may take slightly longer for custom items.
What are your payment terms and stock availability?
Generally, we maintain stock for listed products. For payments <= 800USD, 100% in advance. For > 800USD, 30% T/T in advance and the balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
How is the quality of the Bone Lengthening External Fixator ensured?
Our fixators are made of high-grade stainless steel, ensuring biocompatibility and structural integrity required for orthopedic surgical procedures.