Q1. What are your primary shipping modes and associated charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT, etc., or by post upon specific request from clients. Charges depend on the volume and speed of delivery required.
Q2. Does your facility hold ISO9001, ISO 13485, and CE approvals?
Yes, our manufacturing and management systems are compliant with international standards, ensuring quality management for medical devices.
Q3. What is the minimum order quantity (MOQ) and do you provide samples?
We generally expect minimum orders to be at least US$500. However, we understand the need for testing markets, so we allow smaller sample orders initially. We can offer free samples, though the customer is responsible for freight costs.
Q4. Can I request products that are not in the catalogue but are similar?
Certainly. If you provide pictures or physical samples, we can evaluate and produce similar items. Please note that custom requests may require a slightly longer delivery time.
Q5. Are the listed products in stock and what are the payment terms?
We maintain stock for most listed products produced on a monthly cycle, though inventory levels vary. For payments under $800, 100% advance is required. Above $800, we accept 30% T/T in advance with the balance due before shipment. We support L/C, T/T, Western Union, and PayPal.
Q6. How often is your product inventory updated?
Our inventory is replenished monthly to ensure availability of high-demand orthopedic implants. We recommend contacting our sales team for the most accurate, real-time stock information.
Ease Medical Apparatus And Instruments
