Orthopedic Medical Devices
Frequently Asked Questions
Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, we maintain high-quality standards and hold relevant international certifications for medical device manufacturing and distribution.
What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller samples orders in the beginning in order to test market our products. We could offer the free samples, but do not pay the cost of freight.
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
Do you have stock for listed products, or they are newly produced? What are your terms of payment?
Generally, we have stock for every listed products, which are produced monthly. But it depends on our sales condition. Better to ask our salesman for accurate inventory information. Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. Payment methods include L/C, T/T, Western Union, PayPal etc.
What is the expected lead time for customized orders?
Lead times vary depending on product complexity and current production schedules. Please consult with our team for a specific timeline based on your requirements.
Ease Medical Apparatus And Instruments
