What are the available shipping modes and charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT etc., or post upon request from clients. Shipping charges depend on the weight and destination.
Do you hold international quality certifications?
Yes, our products and facilities are compliant with international standards, maintaining approvals such as ISO 9001, ISO 13485, and CE certifications.
What is the minimum order quantity (MOQ) and do you provide samples?
We typically expect minimum orders to be at least US$500. However, we understand the need for smaller sample orders to test the market. We can offer free samples, but the cost of freight is to be covered by the customer.
Can I purchase products similar to those in the catalogue but not specifically shown?
Yes, you can. Please send us pictures or samples of the items you require. Note that custom or non-catalogue items may require a longer delivery time.
Do you maintain stock for listed products?
Generally, we maintain stock for every listed product, as they are produced monthly. However, availability depends on current sales conditions. We recommend contacting our sales team for accurate real-time inventory information.
What are your standard payment terms and methods?
For orders below 800 USD, 100% advance payment is required. For orders above 800 USD, terms are 30% T/T in advance, with the balance due before shipment. We accept L/C, T/T, Western Union, and PayPal.
Ease Medical Apparatus And Instruments
